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ELS61-US Unexpected Restart | Thales IoT Developer Community

November 20, 2017 - 4:25pm, 1668 views

We are experiencing an unexpected ****m restart/crash on the ELS61-US.  This occurs when transitioning from a command state to an online data state.  The CONNECT message is received but the ****m restarts. This failure does not occur every time.  Most of the time we can transition from command state to online data state without any issue but does happen several ***** each day.   Attached is our log that includes a failures and also a succussful transition.  The logs can be best viewed with a monospaced font.

We have checked our power supply and current levels. We also use the EHS6 and have never seen this issue.

Any help with this issue would be appreciated.

Plain text iconELS61_US_Log.txt

Transition with Restart Failure

3:03:04 T 7D 5E 15 50 14 10 2C B7 44 00 00 AB 41 7E }^.P..,·D..«A~

3:03:08 T 7E FF 03 C0 21 09 82 00 08 A4 C7 27 85 CD 34 7E ~...!.‚..¤.'….4~

3:03:08 R 7E FF 03 C0 21 0A 82 00 08 52 18 10 44 4B 6B 7E ~...!.‚..R..DKk~

3:03:14 T 2B 2B 2B +++

3:03:15 R 0D 0A 4F 4B 0D 0A ..OK..

3:03:15 T 41 54 2B 43 53 51 0D 0A AT+CSQ..

3:03:15 R 41 54 2B 43 53 51 0D 0D 0A 2B 43 53 51 3A 20 32 AT+CSQ...+CSQ: 2

3:03:15 R 2C 39 39 0D 0A 0D 0A 4F 4B 0D 0A ,99....OK..

3:03:15 T 41 54 5E 53 4D 4F 4E 49 AT^SMONI

3:03:15 T 0D 0A ..

3:03:16 R 41 54 5E 53 4D 4F 4E 49 0D 0D 0A 5E 53 4D 4F 4E AT^SMONI...^SMON

3:03:16 R 49 3A 20 34 47 2C 35 31 31 30 2C 31 32 2C 31 30 I: 4G,5110,12,10

3:03:16 R 2C 31 30 2C 46 44 44 2C 33 31 30 2C 34 31 30 2C ,10,FDD,310,410,

3:03:16 R 39 39 30 41 2C 36 46 35 34 35 31 31 2C 34 34 39 990A,6F54511,449

3:03:16 R 2C 2D 2D 2C 2D 31 30 39 2C 2D 39 2E 35 2C 43 4F ,--,-109,-9.5,CO

3:03:16 R 4E 4E 0D 0A 0D 0A 4F 4B 0D 0A NN....OK..

3:03:16 T 41 54 2B 43 52 45 47 3F 0D 0A AT+CREG?..

3:03:16 R 41 54 2B 43 52 45 47 3F 0D 0D 0A 2B 43 52 45 47 AT+CREG?...+CREG

3:03:16 R 3A 20 30 2C 31 0D 0A 0D 0A 4F 4B 0D 0A 0D 0A 4F : 0,1....OK....O

3:03:16 R 4B 0D 0A K.. 3:03:16 T 41 54 4F 30 0D 0A ATO0..

3:03:16 R 41 54 4F 30 0D 0D 0A 43 4F 4E 4E 45 43 54 0D 0A ATO0...CONNECT..

3:03:22 R 0D 0A 5E 53 59 53 4C 4F 41 44 49 4E 47 0D 0A ..^SYSLOADING..

3:03:24 R 0D 0A 5E 53 59 53 53 54 41 52 54 0D 0A ..^SYSSTART..



Transition with Restart Failure

11:31:00 T 7E FF 03 C0 21 09 8B 00 08 F5 9D 8E 0D 67 3C 7E ~...!.‹...Ž.g<~

11:31:00 R 7E FF 03 C0 21 0A 8B 00 08 52 18 10 44 72 2A 7E ~...!.‹..R..Dr*~

11:31:08 T 2B 2B 2B +++

11:31:09 R 0D 0A 4F 4B 0D 0A ..OK..

11:31:09 T 41 54 2B 43 53 51 0D 0A AT+CSQ..

11:31:09 R 41 54 2B 43 53 51 0D 0D 0A 2B 43 53 51 3A 20 34 AT+CSQ...+CSQ: 4

11:31:09 R 2C 39 39 0D 0A 0D 0A 4F 4B 0D 0A ,99....OK..

11:31:09 T 41 54 5E 53 4D 4F 4E 49 0D 0A AT^SMONI..

11:31:11 R 41 54 5E 53 4D 4F 4E 49 0D 0D 0A 5E 53 4D 4F 4E AT^SMONI...^SMON

11:31:11 R 49 3A 20 34 47 2C 35 31 31 30 2C 31 32 2C 31 30 I: 4G,5110,12,10

11:31:11 R 2C 31 30 2C 46 44 44 2C 33 31 30 2C 34 31 30 2C ,10,FDD,310,410,

11:31:11 R 39 39 30 41 2C 36 46 35 34 35 31 31 2C 34 34 39 990A,6F54511,449

11:31:11 R 2C 36 38 2C 2D 31 30 35 2C 2D 31 34 2E 35 2C 43 ,68,-105,-14.5,C

11:31:11 R 4F 4E 4E 0D 0A 0D 0A 4F 4B 0D 0A ONN....OK..

11:31:11 T 41 54 2B 43 52 45 47 3F 0D 0A AT+CREG?..

11:31:11 R 41 54 2B 43 52 45 47 3F 0D 0D 0A 2B 43 52 45 47 AT+CREG?...+CREG

11:31:11 R 3A 20 30 2C 31 0D 0A 0D 0A 4F 4B 0D 0A 0D 0A 4F : 0,1....OK....O

11:31:11 R 4B 0D 0A K.. 11:31:11 T 41 54 4F 30 ATO0

11:31:11 T 0D 0A ..

11:31:11 R 41 54 4F 30 0D 0D 0A 43 4F 4E 4E 45 43 54 0D 0A ATO0...CONNECT..

11:31:16 R 0D 0A 5E 53 59 53 4C 4F 41 44 49 4E 47 0D 0A ..^SYSLOADING..

11:31:19 R 0D 0A 5E 53 59 53 53 54 41 52 54 0D 0A ..^SYSSTART..



Successful Transistion

10:01:00 T 7E FF 03 C0 21 09 D7 00 08 F5 9D 8E 0D 32 FF 7E~...!.....Ž.2.~

10:01:00 R 7E FF 03 C0 21 0A D7 00 08 52 18 10 44 27 E9 7E~...!....R..D'.~

10:01:05 T 2B 2B 2B+++

10:01:06R0D 0A 4F 4B 0D 0A..OK..

10:01:06 T 41 54 2B 43 53 51 0D 0AAT+CSQ..

10:01:06 R 41 54 2B 43 53 51 0D 0D 0A 2B 43 53 51 3A 20 33AT+CSQ...+CSQ: 3

10:01:06 R 2C 39 39 0D 0A 0D 0A 4F 4B 0D 0A,99....OK..

10:01:06 T 41 54 5E 53 4D 4F 4E 49 0D 0AAT^SMONI..

10:01:07 R 41 54 5E 53 4D 4F 4E 49 0D 0D 0A 5E 53 4D 4F 4EAT^SMONI...^SMON

10:01:07 R 49 3A 20 34 47 2C 35 31 31 30 2C 31 32 2C 31 30I: 4G,5110,12,10

10:01:07 R 2C 31 30 2C 46 44 44 2C 33 31 30 2C 34 31 30 2C,10,FDD,310,410,

10:01:07 R 39 39 30 41 2C 36 46 35 34 35 31 31 2C 34 34 39990A,6F54511,449

10:01:07 R 2C 31 35 2C 2D 31 30 36 2C 2D 31 33 2E 35 2C 4E,15,-106,-13.5,N

10:01:07 R 4F 43 4F 4E 4E 0D 0A 0D 0A 4F 4B 0D 0AOCONN....OK..

10:01:07 T 41 54 2B 43 52 45 47 3F 0D 0AAT+CREG?..

10:01:07 R 41 54 2B 43 52 45 47 3F 0D 0D 0A 2B 43 52 45 47AT+CREG?...+CREG

10:01:07 R 3A 20 30 2C 31 0D 0A 0D 0A 4F 4B 0D 0A: 0,1....OK..

10:01:07 R 0D 0A 4F 4B 0D 0A..OK..10:01:07T41 54 4F 30 0D 0AATO0..

10:01:07 R 41 54 4F 30 0D 0D 0A 43 4F 4E 4E 45 43 54 0D 0AATO0...CONNECT..

10:01:30 T 7E FF 03 C0 21 09 D8 00 08 F5 9D 8E 0D C6 E6 7E~...!.....Ž...~

10:01:30 R 7E FF 03 C0 21 0A D8 00 08 52 18 10 44 D3 F0 7E~...!....R..D..~



AT^SCFG?

^SCFG: "GPRS/AutoAttach","enabled"
^SCFG: "Gpio/****/ASC1","gpio"
^SCFG: "Gpio/****/DCD0","gpio"
^SCFG: "Gpio/****/DSR0","gpio"
^SCFG: "Gpio/****/DTR0","gpio"
^SCFG: "Gpio/****/FSR","gpio"
^SCFG: "Gpio/****/PULSE","gpio"
^SCFG: "Gpio/****/PWM","gpio"
^SCFG: "Gpio/****/RING0","gpio"
^SCFG: "Gpio/****/SPI","gpio"
^SCFG: "Gpio/****/SYNC","gpio"
^SCFG: "Ident/Manufacturer","Cinterion"
^SCFG: "Ident/Product","ELS61-US"
^SCFG: "MEShutdown/Fso","0"
^SCFG: "MEShutdown/sVsup/threshold","0","0"
^SCFG: "MEopMode/CFUN","0","1"
^SCFG: "MEopMode/CregRoam","0"
^SCFG: "Radio/Band/3G","0x0000001A"
^SCFG: "Radio/Band/4G","0x0000081A"
^SCFG: "Radio/Mtpl/3G","0"
^SCFG: "Radio/Mtpl/4G","0"
^SCFG: "Serial/Interface/Allocation","0","0"
^SCFG: "Serial/USB/DDD","0","0","0409","1E2D","005B","Cinterion Wireless Modules","ELSx",""
^SCFG: "Tcp/IRT","3"
^SCFG: "Tcp/MR","10"
^SCFG: "Tcp/OT","6000"
^SCFG: "Tcp/WithURCs","on"
^SCFG: "Trace/Syslog/OTAP","0"
^SCFG: "URC/Ringline","local"
^SCFG: "URC/Ringline/ActiveTime","2"
^SCFG: "Userware/Autostart","1"
^SCFG: "Userware/Autostart/Delay","0"
^SCFG: "Userware/DebugInterface","0.0.0.0","0.0.0.0","0"
^SCFG: "Userware/DebugMode","off"
^SCFG: "Userware/Passwd",
^SCFG: "Userware/Stdout","null",,,,"off"
^SCFG: "Userware/Watchdog","0"


ELS61-US
REVISION 01.000
A-REVISION 00.014.00