September 8, 2017 - 11:21am, 2547 views
we use ELS31-J by using PPP (Host MCU use LWIP PPP).
sometimes the ELS31-J restart in PPP session without notifying MCU.
Is there any possible cause or firmware upgrade avaialbe for fixing this ?
Could you please provide more details? Does the ELS31-J module reboot during the PPP or is the PPP session only disconnected? How frequently does it happen? Do you have any logs? Are you sure that MCU is not causing any problem here?
Please check the firmware version with ATI1 command.
ELS31-J reboot during PPP without notify MCU host session close.
We're pretty sure MCU not causing the reboot.
Frequency: 1-2 ***** per day.
I can't see any released firmware version for this module to compare so you must have a pre-release module and firmware. I've found a similar problem which was already fixed. I think that you should contact your local Gemalto office or module provider for more support and new firmware (if it's already available).
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