can't make and receive voice calls with EHS6 T Rel 2. updated to Rel.3 | Telit Cinterion IoT Developer Community
May 31, 2016 - 10:19am, 2240 views
I have a EHS6 T USB that was originally a rel.2 now updated to rel. 3 that can't receive and initiate voice calls. If I check the cause for the failing outgoing call with CEER, I get '+CEER: "CC setup error",50,"Requested facility not subscribed" ' A Rel. 3 modem that was original a rel. 3 is working.
Hello,
Have you updated both the firmware and JRC MIDlet? Could you provide AT^SCFG?, ATI1, AT^SJAM=4, AT^SJAM=5 outputs?
Do you test both modules with the same SIM card? Do you check network registration, quality and so on. Can you provide some AT commands logs?
Best regards,
Bartłomiej
Hi BARTLOMIEJ,
1. Both firmware and MIDlet are updated.
2.
^SCFG: "Audio/Loop","0"
^SCFG: "Call/ECC","0"
^SCFG: "Call/Speech/Codec","0"
^SCFG: "Gpio/mode/ASC1","gpio"
^SCFG: "Gpio/mode/DAI","gpio"
^SCFG: "Gpio/mode/DCD0","gpio"
^SCFG: "Gpio/mode/DSR0","gpio"
^SCFG: "Gpio/mode/DTR0","gpio"
^SCFG: "Gpio/mode/FSR","gpio"
^SCFG: "Gpio/mode/HSIC","gpio"
^SCFG: "Gpio/mode/PULSE","gpio"
^SCFG: "Gpio/mode/PWM","gpio"
^SCFG: "Gpio/mode/RING0","gpio"
^SCFG: "Gpio/mode/SPI","gpio"
^SCFG: "Gpio/mode/SYNC","gpio"
^SCFG: "GPRS/AutoAttach","enabled"
^SCFG: "Ident/Manufacturer","Cinterion"
^SCFG: "Ident/Product","EHS6"
^SCFG: "MEopMode/SoR","off"
^SCFG: "MEShutdown/Fso","0"
^SCFG: "MEShutdown/sVsup/threshold","0","0"
^SCFG: "Radio/Band","511"
^SCFG: "Radio/OutputPowerReduction","4"
^SCFG: "Serial/Interface/Allocation","0","0"
^SCFG: "Serial/USB/DDD","0","0","0409","1E2D","0058","Cinterion Wireless Modules","EHx",""
^SCFG: "Tcp/IRT","3"
^SCFG: "Tcp/MR","10"
^SCFG: "Tcp/OT","6000"
^SCFG: "Tcp/WithURCs","on"
^SCFG: "Trace/Syslog/OTAP","0"
^SCFG: "Userware/Autostart","0"
^SCFG: "Userware/Autostart/Delay","0"
^SCFG: "Userware/DebugInterface","0.0.0.0","0.0.0.0","0"
^SCFG: "Userware/DebugMode","off"
^SCFG: "Userware/Passwd",
^SCFG: "Userware/Stdout","usb1",,,,"off"
^SCFG: "Userware/Watchdog","1"
3.
Cinterion
EHS6
REVISION 03.001
A-REVISION 00.000.14
4.
AT^SJAM=4:
^SJAM: "a:/xyz/xyz-midlet-xx.jad","xxx-midlet","********","1.30.0",1,477389,32112
^SJAM: "a:/JRC-1.56.30.jad","Java Remote Control MIDlet Suite","Cinterion","1.56.30",1,703294,0
5.
AT^SJAM=5 isn't showing anything, because nothing is running right now.
6. Both times I used the same SIM card. Yes, I checked that the modem was registered and the signal quality good enough for a call.
7. AT command are quite simple.
For incoming calls: There was nothing - no RING.
For outgoing calls: The SIM card is blocked, and I forgot about it. But this isn't a feature we need. I just tried to get some more information.
Hello,
What I can see from the logs you have sent is that the global auto start is disabled. As a result the JRC factory MIDlet is not started automatically and is not running. As this MIDlet implements some of the module's functionality it should always run.
Without JRC you would not get any URC inside your Java MIDlet. So you would also not get the RING URC.
But if you are not using Java this may not be the case here. Do you have other SIM to check if it is possible to initiate the call?
Please write, if it is possible, which firmware version you had before.
Regards,
Bartłomiej