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TC65i OTAP sw update failure | Thales IoT Developer Community

June 11, 2018 - 12:09pm, 2233 views

Hi,

we are experiencing problems during the sw update of our application via OTAP on a TC65i device.

When the problem occurs, the device after some minutes restarts but it keeps the previous version of the application.

On the affected devices, the problem seems to happen always. I don't know if it could be a problem of the SIMs used on these modules (but they are the same SIMs on all devices), or a network reachability problem (but apart the OTAP failure, the device works correctly and it is sending data via GPRS).

Is there a way in which I could investigate / debug / diagnose this problem ?

Thank you in advance.

Best regards,

Marco