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Problems getting drivers and "IMP Debug Connection" properly installed [EHS8] | Telit Cinterion IoT Developer Community

June 9, 2016 - 12:21pm, 4388 views

Hello world, ***** gemalto-community,

I think I have 2 problems and I do not know exactly if one interfere with the other.
Everytime I run the setup for installing the "Module Exchange Suite (MES)" / "IMP Debug Connection for EHSx" / "EHSxSoftware Development Kit" I get this:
IMP Debug Connection - no supported module found
The Modem is connected with the PC like this:
Modem >>> RS232 >>> RS232-to-USB-converter >>> USB-Port on computer

First time I tried to install, I wondered if the module is accessable directly via the RS232 interface so I gave it a test and YES, we could talk to each other via terminal (ATI and some test/indication LEDs on the board it's on I could turn on and off with AT^SSPI).
Tested this because in the installation wizard there was a hint that, once I start the scan, the module should be ON and amenable for AT commands - so my guess was "If I can talk to you, the installation routine can do so as well" ... seems like I was wrong: The installation routine found the right COM port COM1, scanned it but ended up with the screenshot above.

In term of finding a solution I noticed that the preinstalled instances of the modems showup in the device manager, BUT the drivers were not correctly installed (are the drivers even intended to be installed via the setup?) . Good thing I found a "drivers" folder with *.cat files for either USB or UART. I tried to install those drivers manually via the device manager but both did not work: Windows did not found matching drivers.

device manager

Did I get it right that I need to solve those 2 problems to be able to program the module via Eclipse/Java?
Windows 7 64 Bit
I do not know which additional system information I should provide - if something is missing, just let me know.

Thanks in advance for helpful replies