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Can't register to network (CREG status 3) on PLS63-W, works on PLS62-W. | Telit Cinterion IoT Developer Community

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pwegrzyn's picture
pwegrzyn

May 9, 2023 - 3:13pm, 73 views

Hi!

I can't find a solution for the following problem:

  • PLS62-W properly registers to the network
  • PLS63-W fails to register with the very same SIM card

Trying to register I get:

ATI
Cinterion
PLS63-W
REVISION 01.202

OK
AT+CMEE=2
OK
AT+CEER=0
OK
AT+COPS=1,2,"26002" 
+CME ERROR: no network service
AT+CEER
+CEER: No cause information available

OK

SMONI status at the time:

AT^SMONI
^SMONI: 3G,10762,491,-4.0,-80,260,01,7D01,C8000F4,32,34,--,LIMSRV

OK

Automatic COPS fails as well:

AT+COPS=0
+CME ERROR: no network service

Manual RAT selection doesn't help, either:

AT+COPS=1,2,"26002",7
+CME ERROR: unknown
AT+CEER
+CEER: No cause information available

OK
AT+COPS=1,2,"26002",7
+CME ERROR: unknown
AT+CEER
+CEER: No cause information available

OK
AT+COPS=1,2,"26002",2 
+CME ERROR: invalid index
AT+COPS=1,2,"26002",2
+CME ERROR: no network service
AT+CEER
+CEER: No cause information available

OK
AT+COPS=1,2,"26002",0
+CME ERROR: unknown
AT+CEER
+CEER: No cause information available

OK

Let me state it again: this very SIM card works perfectly fine using 26002 operator on PLS62-W module.

What is the difference then? 

 

 

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pwegrzyn's picture
pwegrzyn
May 9 2023 - 3:28pm

Adding some info:

AT+COPS=?
+COPS: (2,"Plus","PLUS","26001",2),(1,"T-Mobile.pl","TM PL","26002",0),(1,"T-Mobile.pl","TM PL","26002",7),(3,"Plus","PLUS","26001",0),(3,"Plus","PLUS","26001",2),(3,"Play","Play","26006",0),(3,"Play","Play","26006",7),(3,"Plus","PLUS","26001",7),(3,"Orange PL","Orange","26003",2),(3,"Orange PL","Orange","26003",7),,(0,1,2,3,4),(0,1,2)

OK

Config:

AT^SCFG?
^SCFG: "Audio/Loop","0"
^SCFG: "Call/ECC","0"
^SCFG: "Call/Speech/Codec","0"
^SCFG: "Call/VoLTE/Codec","0"
^SCFG: "GPRS/AutoAttach","enabled"
^SCFG: "GPRS/MTU/Mode",0
^SCFG: "GPRS/MTU/Size",1430
^SCFG: "GPRS/ApnWB","0"
^SCFG: "GPIO/Mode/ASC1","std"
^SCFG: "GPIO/Mode/DAI","std"
^SCFG: "GPIO/Mode/DCD0","std"
^SCFG: "GPIO/Mode/DSR0","std"
^SCFG: "GPIO/Mode/DTR0","std"
^SCFG: "GPIO/Mode/FNS","gpio"
^SCFG: "GPIO/Mode/FSR","gpio"
^SCFG: "GPIO/Mode/MCLK","off"
^SCFG: "GPIO/Mode/RING0","std"
^SCFG: "GPIO/Mode/SYNC","std"
^SCFG: "GPIO/mode/AntTun","gpio"
^SCFG: "Ident/Manufacturer","Cinterion"
^SCFG: "Ident/Product","PLS63-W"
^SCFG: "MEopMode/CFUN","0","1"
^SCFG: "MEopMode/CregRoam","0"
^SCFG: "MEopMode/DTM/Mode","1"
^SCFG: "MEopMode/ExpectDTR","current","acm0","acm1","acm2","acm3","asc0"
^SCFG: "MEopMode/ExpectDTR","powerup","acm0","acm1","acm2","acm3","asc0"
^SCFG: "MEopMode/IMS","0"
^SCFG: "MEopMode/Prov/AutoFallback","on"
^SCFG: "MEopMode/Prov/AutoSelect","on"
^SCFG: "MEopMode/Prov/Cfg","ROW\11Generic\113GPP*"
^SCFG: "MEopMode/RingOnData","off"
^SCFG: "MEopMode/SRPOM","0"
^SCFG: "MEShutdown/sVsup/threshold","0","0"
^SCFG: "Radio/Band/2G","0000000f"
^SCFG: "Radio/Band/3G","000400bf"
^SCFG: "Radio/Band/4G","0a0e18df","00000002000001a0"
^SCFG: "Radio/Mtpl","0"
^SCFG: "Radio/Mtpl/2G","0"
^SCFG: "Radio/Mtpl/3G","0"
^SCFG: "Radio/Mtpl/4G","0"
^SCFG: "Radio/OutputPowerReduction","8"
^SCFG: "Radio/AntTun/1","00000000","0000000000000000"
^SCFG: "RemoteWakeUp/Ports","current","acm0","acm1","acm2","acm3","rmnet"
^SCFG: "RemoteWakeUp/Ports","powerup","acm0","acm1","acm2","acm3","rmnet"
^SCFG: "SAT/AR/REFRESH","0","2002"
^SCFG: "Serial/USB/DDD","0","0","0409","1e2d","0069","Cinterion Wireless Modules","PLSx3","d6e13dd0"
^SCFG: "SIM/DualMode","0"
^SCFG: "SIM/CS","SIM1"
^SCFG: "SMS/Retrm","45"
^SCFG: "Tcp/IRT","3"
^SCFG: "Tcp/MR","10"
^SCFG: "Tcp/OT","6000"
^SCFG: "Tcp/TLS/Version","MIN","***"
^SCFG: "Tcp/WithURCs","on"
^SCFG: "URC/Ringline","local"
^SCFG: "URC/Ringline/ActiveTime","2"
^SCFG: "URC/Ringline/SelWUrc","all"

OK

 

pwegrzyn's picture
pwegrzyn
May 9 2023 - 5:37pm

Same SIM in PLS62-W:

AT^SMONI
^SMONI: 4G,6350,20,10,10,FDD,260,02,E184,2B13F0C,437,17,-111,-13.5,NOCONN

OK
ATI1
Cinterion
PLS62-W
REVISION 02.000
A-REVISION 01.000.03

OK

 

Bartłomiej Gemalto Moderator's picture
Bartłomiej Gema...
May 15 2023 - 9:38am

Are you sure that the main antenna (or both antennas) is correctly connected?

pwegrzyn's picture
pwegrzyn
May 15 2023 - 5:50pm

Yes, of course. I use 2 versions of Owasys OWA-450 boxes - an older one equipped with PLS62-W, and  a new one with PLS63-W. I swap the boxes, leaving antennas and PSU the same.

BTW, it's the second time I see this kind of problem with PLS63-W. I had the same issue with Play network., in that case manually forcing 3G RAT solved the problem, however:

AT+COPS=1,2,"26006",2

Similar trick doesn't work for my current T-Mobile SIM issue, though. 

 

Bartłomiej Gemalto Moderator's picture
Bartłomiej Gema...
May 16 2023 - 4:12pm

Have you checked some other provider's SIM with this module or other PLS63-W module with this SIM? 
How about AT^SXRAT?, AT+CPIN? and AT+CGDCONT? outputs? 

pwegrzyn's picture
pwegrzyn
May 25 2023 - 3:50pm

Unfortunately I no longer have the problematic SIM at my desk (we switched PLS62/63 devices to solve the problem temporarily), so I'm not able to check AT^SXRAT and AT+CGDCONT output. I'm sure AT+CPIN? status was READY, though. 

 

I plan to get another TMobile SIM and repeat the tests. I will post an update.