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packet is not reaching to the server in low network with BGS2-W TLS 1.2 . | Thales IoT Developer Community

April 25, 2022 - 7:50am, 900 views

Hi team ,

I am facing one issue in low network , Where modem is connected with the network and data session is alive but packet is not reaching to the server . I checked the network wire shark log and there is no packet loss observed in network side . below is the log for reference .

[2022-04-22 16:06:19.020] SET GSMCMD AT+CSQ
[2022-04-22 16:06:19.445] 
[2022-04-22 16:06:19.445] 
[2022-04-22 16:06:19.445] 
[2022-04-22 16:06:19.445] OK
[2022-04-22 16:06:19.445] 
[2022-04-22 16:06:19.895] AT+CSQ
[2022-04-22 16:06:19.895] 
[2022-04-22 16:06:19.895] 
[2022-04-22 16:06:19.895] +CSQ: 6,99
[2022-04-22 16:06:19.895] 
[2022-04-22 16:06:19.895] 
[2022-04-22 16:06:19.895] 
[2022-04-22 16:06:19.895] OK
[2022-04-22 16:06:19.895] 
[2022-04-22 16:06:40.711] SET GSMCMD AT+CGATT?
[2022-04-22 16:06:41.128] 
[2022-04-22 16:06:41.128] 
[2022-04-22 16:06:41.128] 
[2022-04-22 16:06:41.128] OK
[2022-04-22 16:06:41.128] 
[2022-04-22 16:06:41.453] AT+CGATT?
[2022-04-22 16:06:41.453] 
[2022-04-22 16:06:41.453] 
[2022-04-22 16:06:41.453] +CGATT: 1
[2022-04-22 16:06:41.453] 
[2022-04-22 16:06:41.453] 
[2022-04-22 16:06:41.453] 
[2022-04-22 16:06:41.453] OK
[2022-04-22 16:06:41.453] 
[2022-04-22 16:06:49.949] SET GSMCMD AT^SISO?
[2022-04-22 16:06:50.418] 
[2022-04-22 16:06:50.418] 
[2022-04-22 16:06:50.418] 
[2022-04-22 16:06:50.418] OK
[2022-04-22 16:06:50.418] 
[2022-04-22 16:06:50.964] AT^SISO?
[2022-04-22 16:06:50.964] 
[2022-04-22 16:06:50.964] 
[2022-04-22 16:06:50.964] ^SISO: 0,"Socket",4,2,2232,20555,"10.86.189.136:6325","22.222.111.137:1235"
[2022-04-22 16:06:50.996] 
[2022-04-22 16:06:50.996] ^SISO: 1,""
[2022-04-22 16:06:50.996] 
[2022-04-22 16:06:50.996] ^SISO: 2,""
[2022-04-22 16:06:50.996] 
[2022-04-22 16:06:50.996] ^SISO: 3,""
[2022-04-22 16:06:50.996] 
[2022-04-22 16:06:50.996] ^SISO: 4,""
[2022-04-22 16:06:50.996] 
[2022-04-22 16:06:50.996] ^SISO: 5,""
[2022-04-22 16:06:50.996] 
[2022-04-22 16:06:50.996] ^SISO: 6,""
[2022-04-22 16:06:50.996] 
[2022-04-22 16:06:50.996] ^SISO: 7,""
[2022-04-22 16:06:50.996] 
[2022-04-22 16:06:50.996] ^SISO: 8,""
[2022-04-22 16:06:50.996] 
[2022-04-22 16:06:50.996] ^SISO: 9,""
[2022-04-22 16:06:50.996] 
[2022-04-22 16:06:50.996] 
[2022-04-22 16:06:50.996] 
[2022-04-22 16:06:50.996] OK
[2022-04-22 16:06:50.996] 
[2022-04-22 16:06:57.417] SET GSMCMD AT+CGREG?
[2022-04-22 16:06:57.808] 
[2022-04-22 16:06:57.808] 
[2022-04-22 16:06:57.808] 
[2022-04-22 16:06:57.808] OK
[2022-04-22 16:06:57.808] 
[2022-04-22 16:06:58.495] AT+CGREG?
[2022-04-22 16:06:58.495] 
[2022-04-22 16:06:58.495] 
[2022-04-22 16:06:58.495] +CGREG: 0,5
[2022-04-22 16:06:58.495] 
[2022-04-22 16:06:58.495] 
[2022-04-22 16:06:58.495] 
[2022-04-22 16:06:58.495] OK
[2022-04-22 16:06:58.495] 
[2022-04-22 16:07:03.793] SET GSMCMD AT+CREG?
[2022-04-22 16:07:04.048] 
[2022-04-22 16:07:04.048] 
[2022-04-22 16:07:04.048] 
[2022-04-22 16:07:04.048] OK
[2022-04-22 16:07:04.048] 
[2022-04-22 16:07:04.148] AT+CREG?
[2022-04-22 16:07:04.148] 
[2022-04-22 16:07:04.148] 
[2022-04-22 16:07:04.148] +CREG: 0,5
[2022-04-22 16:07:04.148] 
[2022-04-22 16:07:04.148] 
[2022-04-22 16:07:04.148] 
[2022-04-22 16:07:04.148] OK

And whenever i am doing modem restart t, It is creating new connection and started sending data . Please support to tackle this issue .